It is tradition for our family to have a weekly weekend movie night and stay up till midnight. One day when a couple of our children and I stopped at Redbox to pick up a couple movies, the first movie came out just fine and as the second movie began to come out, it got stuck and I had to pull it a bit to release it. When I got it out, I noticed that a corner was all chewed up.
I was concerned there would be complications when bringing it back after watching the movie and we would be charged for overtime on a movie we’re unable to return properly. After bringing in the edges that were bent out and smoothing the hard plastic case the best I could, it did slide back in with no problems. I was grateful we were not held responsible or charged extra for preexisting damage that could have prevented a timely return.
When have you been grateful when you purchased a damaged item and there were no problems or issues returning it?
tendermercym♥ments~jld